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Client Specialist

O'Brien's Response Management is seeking a highly-motivated, organized individual to serve as a Client Specialist in its Plainsboro, NJ Vessel Services office. This is an immediate need and an outstanding opportunity to join a company with extremely supportive coworkers. The ideal candidate must be a team player with the ability to work in a fast-paced environment. The position is customer service oriented and includes client account management, data entry and other administrative support.  Starting salary is $17-$19 per hour depending on experience.

Primary Responsibilities:

  • Prepare, submit and revise vessel response plans
  • First-line communications with clients, other service providers and government agencies
  • Managing day-to-day office tasks and operations, including but not limited to:

    1. Determining daily priorities
    2. Ensuring vessels are in compliance prior to estimated time of arrival
    3. Handling inquiries promptly from clients via e-mail, phone contact, letter and office visitors
    4. Representing the office to, and interacting with, clients, other service providers and government agencies

Requirements:

  • Excellent communication skills (oral and written); good editing and proofreading skills
  • Strong organizational skills; attention to detail and accuracy
  • Ability to take initiative; flexibility; strong work ethic; and dependability
  • Good interpersonal skills
  • Ability to establish priorities, work with minimum supervision, work well under pressure, multi-task, anticipate schedule demands and meet deadlines
  • 2 years experience providing client account management
  • 2 years experience providing customer service/administrative support
  • 2 years experience in Microsoft Office (i.e. Word, Excel, Outlook and Power-Point)
  • The finalist will be required to successfully pass a background check, and drug-test

Benefits:

  • Direct deposit
  • 401k Plan
  • Paid vacation/sick leave
  • Employee Stock Purchase Plan
  • Long term and short term disability
  • Medical/dental insurance
  • Flexible Spending Account
  • Highly supportive work environment